Every Day Is Full Of Possibilities
NDIS Services In Toowoomba And The Darling Downs Delivered With Care At Heart
Support Coordination
Support coordination helps people make sense of their NDIS plan and put the right supports in place. E1 Hub offers Level 1 (Support Connection), Level 2 (Coordination of Supports) and Level 3 (Specialist Support Coordination), helping people in Toowoomba and the Darling Downs understand their funding, connect with services and feel more supported in the decisions ahead.
Now Available
Life Is To Be Lived To Its Fullest
E1 Hub offers a range of NDIS supports to participants in Toowoomba and the Darling Downs. Our services are tailored for your specific life goals and delivered with care.
Community Nursing
Highly skilled Registered Community Nurses delivering a range of in-home services including palliative care.
High Intensity Support
Our highly-trained and experienced Registered Nurses provide complex care to participants in the home.
Core Supports
Personal care, household tasks and community engagement activities to help you live your best life.
30+ Years Combined Experience
NDIS Registered Provider
Local To Toowoomba & Darling Downs
Expert Clinical Care For Complex Needs
Our Vision
E1 Hub helps make everyday life easier to manage, more connected to community and shaped by each person’s own choices.
Care Is At The Heart Of What We Do
Every person deserves support that feels respectful, encouraging and grounded in real life. That’s the standard here at E1 Hub.
Safely Adhering To All Quality Protocols
We care about adhering to NDIS Practice Standards and Quality Indicators. Our policies and procedures ensure that your wellbeing, health, privacy and rights are protected at all times. You and your loved ones will always be treated with respect and dignity with E1 Hub.
Values That Define E1 Hub's Approach
(C) Care At Heart
✔ Respond out of care, always put the needs of our participants first, and love them the way they are.
✔ Express empathy and compassion, and engage with our participants in an honest, courteous and meaningful manner.
✔ Develop familiar connections between carer and participant, maturing over time into a sense of mutual trust.
✔ Always tailor the care plan to the individual, rather than the individual to the care plan. Treat others the way you would expect yourself and your loved ones to be treated.
✔ Where possible, focus on holistic, positive life outcomes, paying particular attention to comfort, safety, socialisation, community participation, individuality, independence, physical health and emotional wellbeing.
✔ Adopt a proactive attitude, be attentive and utilise these qualities to enhance and enrich the lives of our participants in accordance with their lifestyle choices.
(A) Agility Through Actions
✔ Adopt an inclusive and united work ethic, fostering a positive and aspirational workplace culture by a commitment to developing skills and knowledge through continuous improvement.
✔ Support our carers through a positive and fulfilling work environment. Encourage collaborative critical thinking, and welcome feedback from both carer and participant to improve the quality of our services.
✔ Show resilience, lead by example, adapt to the changing lifestyle circumstances of our participants, always seeking to maximise their quality of life.
✔ Improve carer productivity and work satisfaction through innovation, and adapt to technological change and improved care methods.
✔ Through collaborative experience, formal training, addressing critical feedback and developing emotional intelligence, ensure the continual growth of EA's knowledge capital.
✔ Embrace change and versatility and seek ways to expand community networking and socialisation. Celebrate both small and significant successes and learn from failures.
(R) Respect Within
✔ Behave with honesty, mutual trust and integrity. Treat others with courtesy, politeness, and kindness.
✔ Act ethically, amiably and welcome participants using their preferred name and means of address. Be accountable and uphold the highest management standards aligned with E & A's code of conduct and protocols.
✔ Respect participant lifestyle choices, religious beliefs, cultural traditions, diversity of opinion and individuality. Seek the extra mile to enhance dignity and wisdom at work and in the communities.
✔ Respect the privacy of our participants and the confidentiality of their records and information.
✔ Our carers are our lifeblood. Respect them as individuals and appreciate their diversity of experience.
✔ Speak out and tell the truth, do not talk behind people's backs. Show compassion and responsibility towards others and strive for a safe and healthy environment for all.
(E) Equality At Core
✔ Act inclusively and without discrimination.
✔ Advocate for our participants. Support, encourage and foster their capabilities, talents and goals. Seek ways to strengthen and empower our participants' self-belief, determination, and values.
✔ Honour the original inhabitants of our land. Pay respect to the past, present and emerging people. Seek efforts to build authentic relationships with indigenous people.
✔ Together we can achieve it all. That's our belief. Be vocal about the things that matter the most and seek ways to raise awareness.
✔ Always show a non-judgemental approach to care without prejudice, and provide equal opportunities for all.
Start Your Supported Life Today
Take the next step and reach out to us to discuss your NDIS support needs. We're ready to surround you with care at heart.
We provide NDIS disability support services throughout the Darling Downs, Toowoomba and surrounds.
ABN: 29687 264 759
Contact Details
Main ☎ : 0416 446 997
Sam: 0416 446 907
Eakraj: 0404 446 907
2 Derwak Street
Harristown QLD 4350
NDIS Registration: 4053407487
We recognise the objectives of the Convention on the Rights of Persons with Disabilities. We also acknowledge the traditional owners of country throughout Australia, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders past and present.
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